5 Twelve Designs, LLC

Effective Date: 03/01/2026

1. Overview

5 Twelve Designs, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and share your information when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the practices described below.

2. Information We Collect

Personal Information You Provide

When you make a purchase or contact us, we may collect:

• Name

• Email address

• Billing address

• Shipping address

• Payment details (processed securely via third-party providers)

Automatically Collected Information

When you visit our site, we may collect:

• IP address

• Browser type

• Device information

• Pages visited and time spent

• Referring website

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance

• Analyze traffic and behavior

• Support marketing and advertising efforts

You can disable cookies in your browser settings.

3. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Deliver digital products

• Provide customer support

• Send order confirmations and updates

• Improve our website and offerings

• Prevent fraud and abuse

We do not sell your personal information.

4. Third-Party Services

We rely on trusted third-party providers to operate our business, including:

• Printful (order fulfillment and shipping)

• Payment processors (e.g., Stripe, PayPal, Shopify Payments)

• Website hosting providers

• Email marketing platforms

These providers only receive the information necessary to perform their services.

We are not responsible for how third parties handle your data beyond what is required to deliver our services.

5. Data Retention

We retain your information only as long as necessary to:

• Complete transactions

• Maintain business records

• Comply with legal obligations

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your data

• Opt out of marketing communications

To make a request, contact us at clientservices@5twelvedesigns.com.

7. GDPR (For EU Visitors)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation, including:

• The right to access, update, or delete your data

• The right to restrict or object to processing

• The right to data portability

We process your data based on:

• Contractual necessity (to fulfill your order)

• Legitimate business interests

• Your consent (where required)

8. CCPA (California Privacy Rights)

Under the California Consumer Privacy Act, California residents have the right to:

• Know what personal data is collected

• Request deletion of personal data

• Opt out of the sale of personal data

We do not sell personal data.

9. Data Security

We implement reasonable security measures to protect your information.

However, no system is 100% secure. By using our site, you accept this risk.

10. Children’s Privacy

Our website is not intended for children under 13.

We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date.

12. Contact Information

5 Twelve Designs, LLC
Email: clientservices@5twelvedesigns.com

Privacy Policy